Please remember to call when you have returned home! If I do not hear from you I will conduct a drive by to assure the safety and well-being of your pets. Additional trips will be added to your bill at the regular rate. Please contact me at any hour and leave a voice or text message letting me that you have returned. THANK YOU! It's also helpful to know when you leave because It helps me schedule my day. I typically have a full agenda so to better serve eveyone, it helps to know who left and when.
Additional Pet Care Assistance and Other Scheduled Services Unaffiliated With Surf Side Pet Sitting:
Surf Side Pet Sitting is not liable and is completely indemnified for any and all liability stemming from the act(s) or failure to act of third parties, whether known or unknown, including but not limited to, friends, neighbors, relatives, or other service persons who may enter your residence for any purpose while Surf Side Pet Sitting is caring for your pets. Please provide the names, phone numbers of any and all persons who may enter your home while you are away and are not connected with Surf Side Pet Sitting. I cannot be held accountable for what happens when someone else is covering a shift that I would normally have or a service person is there and fails to lock a door or close a gate, among other incidents.
This opens up a whole new realm of issues because I don't know what goes on when I'm not there and what kind of care your pets are receiving from a third party. I appreciate you taking the time to provide me with any pertinent information.
Payment is due prior to you going away unless we've made other arrangements. I'm pretty cool about working with you as far as payment is concerned.
As a result of many of these unforeseen issues, I will provide contracts and client information packets to you to help us communicate better. I've been in business long enough to know that this is what I want to do so it is time to move forward and become more professional and business-like. Don't worry, I'm still me; it's just time to evolve and hold my business to an even higher standard.
Don't hesitate to ask questions or ask for more information. I'm easy to reach.
